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Online Customer Service Page:
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Patrons want their concerns answered quickly. Our online customer service is there 24 hours a day 7 days a week, fulfilling the vast majority of their needs.
Patrons can review their ticket purchases and check show dates, times and locations.
Patrons who lose or forget their ticket will-call information or if you mail tickets, patrons who want to know when their tickets were mailed, can easily get all the answers they need!
Our online service page saves you many phone calls and keeps your patrons happy too!
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Box-Office Customer Service Tools: |
| | Patron concerns consume box office staff time in two ways. First, it takes time to find the required information and second, it takes time to fix and do any necessary paperwork.
ShowBoxOffice.com ticket software makes both tasks quick and simple. You can find any transaction fast, just look under the patron’s name or the transaction date, or even by the seat that was purchased. Instantly, you have all of the details and options at your fingertips.
With just a click or two you can solve most patron concerns. Exchange or cancel tickets and automatically calculate any charges or credits. If there is a credit you can refund to cash, gift certificate or even to a donation. No other system makes these complex tasks so quick and easy.
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ShowBoxOffice.com Believes in Customer Service: |
| | Not only do we help you provide the best customer service to your patrons but we also provide you with un-paralleled service. When you call you will always reach a human being and get all the answers you need.
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ShowBoxOffice.com…
Innovating Simple Solutions to Complex Tasks.
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